What is This Privacy Policy For?
This privacy policy is for cyclekartworkshop.co.uk and governs the privacy of its users who choose to use it.
It explains how we comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) [pre-GDPR enforcement], and the PECR (Privacy and Electronic Communications Regulations). The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website, and the website owners. It also outlines how the website processes, stores and protects user data and information.
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience.
1. Information We Collect
We may collect the following types of personal information:
1.1 Information You Provide to Us
Contact Details: Name, address, email address, phone number.
Payment Information: Credit/debit card information, billing address.
Order Information: Details of the products you purchase, delivery preferences.
Account Information: If you create an account, we may collect a username, password, and purchase history.
1.2 Information Collected Automatically
When you visit our Website, we may collect the following automatically:
Cookies: Data files placed on your device, as explained in our [Cookie Policy].
Log Data: Information about your browser, IP address, and actions on the Website (e.g., pages visited).
1.3 Information from Third Parties
We may receive information about you from third parties, such as payment processors, delivery services, or advertising networks.
2. How We Use Your Information
We use the personal data we collect for the following purposes:
To Process Orders: Fulfilling your purchases, handling payments, and arranging delivery.
To Communicate with You: Responding to inquiries, providing customer support, and sending order updates.
To Improve Our Services: Analyzing website traffic and user behavior to improve our products and services.
Marketing Purposes: With your consent, we may send you marketing communications about our products and promotions.
3. Legal Basis for Processing Your Information
We process your personal data based on the following legal grounds:
Contractual Necessity: To fulfill orders and provide services as part of a contract.
Legitimate Interests: To improve our services and promote our products, while ensuring your rights are respected.
Consent: For marketing communications, you have the right to withdraw consent at any time.
Compliance with Legal Obligations: To comply with laws, regulations, and lawful requests from authorities.
4. Sharing Your Information
We do not sell your personal data to third parties. However, we may share your information with:
Service Providers: Payment processors, delivery companies, IT support, and hosting services.
Business Transfers: In the event of a merger, sale, or transfer of business assets.
Legal Compliance: When required by law, regulation, or legal process.
5. Data Security
We take appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and access controls. While we strive to protect your data, please be aware that no method of transmission over the internet is 100% secure.
6. Data Retention
We will retain your personal information for as long as is necessary for the purposes outlined in this policy, or as required by law. For example, we retain order information for tax and accounting purposes for at least 6 years.
7. Your Rights
Under the UK GDPR, you have certain rights regarding your personal data, including:
Access: You can request a copy of the personal data we hold about you.
Correction: You can request that we correct or update inaccurate or incomplete data.
Deletion: You can request the deletion of your personal data under certain conditions.
Objection to Processing: You can object to processing based on legitimate interests.
Withdrawal of Consent: You may withdraw consent for marketing communications at any time.
Data Portability: You can request that we transfer your personal data to another service provider.
To exercise these rights, please contact us at info@cyclekartworkshop.co.uk.
8. Cookies
Our Website uses cookies to improve your experience and gather analytics on site traffic and interactions. For more details on how we use cookies, please see our [Cookie Policy].
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we encourage you to review it periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Cyclekart Workshop
Email: Info@cyclekartworkshop.co.uk
Address: Unit 3, Inverallen Yard, Forge Road Kingsley GU35 9LW
Phone: 07971174523
Cyclekart Workshop, Unit 1, Inverallen Yard, Forge Road, Kingsley, Hampshire, GU35 9LW
©2025
Cyclekart Workshop
